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Hi SUGUNAKAR,

Thank you for contacting the Microsoft Community.

Based from the error message you are getting, you were unable to complete the registration of your exam. Allow me to provide you further information and direct you to the correct department.

I would recommend you to please try the following recommendations below:

1.     Use the new MS Edge browser that you can download here.

2.     Make sure to disable the Block all third party cookies function from the browser settings. 

3.     Once done, please press F12 function key 

4.     Once you see a Developer Tool window popping up on the screen, click on "Network Tab" and clear the session.

5.     Refresh the screen.

6.     Go to Microsoft Certification Dashboard then sign in with the Microsoft account and password associated with your certification.

7.     On Your Dashboard, click on Edit your certification profile. 

8.     Make sure to fill out all required fields. (Marked with asterisk *)

9.     Click Save and Continue.

10.  Go back to the Dashboard and click Schedule next exam button to select and register the exam.

If in case it did not work, I recommend for you to contact the testing vendor for assistance in completing the payment. You may reach their Support through the following contact details: Contact Pearson VUE.

I hope this helps.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,