Discount showing as 50% only , how to resolve this
Unable to get 100% offer for Accenture employee
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Hello Klp.
Thank you for Contacting Microsoft's Community.
We would like to inform you that we moved your thread from:
Original Topic(metadata) to Exams / Discounts/Vouchers/Special Offers / Other.
An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.
Best Wishes,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST. (Except US Public Holidays)
Estimated Response Time: Within 2 Business Day.
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Hello Klp,
Thank you for contacting the Microsoft Community.
I understand how important it is to you to claim the 100% discount as an employee. Allow me to provide you with further information and assistance.
There has been an update with regards to the company discount; please know that beginning March 1, 2023, ESI changed its Certification Exam Policy. All qualified candidates will now receive 50% of the exam provider's current pricing, and the other 50% will be discounted as part of the Microsoft Enterprise Skills Initiative benefits. Each exam may cost differently, depending on the country or region.
To make sure all your concerns were addressed or if you need clarifications regarding the update, you may contact the ESI Support Team for immediate assistance, as they're the ones who can provide specific information as to why the policy was updated. You can reach them using the link below.
ESI Support Team: http://esisupport.microsoft.com/
If you still have further questions or need clarification, please don't hesitate to reach out to us, and we will be more than happy to assist you.
Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.
Kind regards,
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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Hello Klp,
Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.
Kind regards,
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours
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Question Info
Last updated June 11, 2025 Views 324 Applies to: