Unable to open transcript link or even upload link

Hi team,
I am not able to open transcript link to download the transcript (https://mcptnc.microsoft.com/transcript) and also the upload link as well (https://alnpune.accenture.com/ALN_vNext/ExamCertificateUpdate.aspx). Both of the links give me a black page as attached below. if tried in incognito i am directed to login page even after i give my email address for my account (same for IE and chrome). Kindly help me in this regards. Also this has been tried without VPN and with VPN as well but the result is same.

IE

Incognito - IE

Chrome

incognito - Chrome

**Moved from Certifications / Certificates / Download Assistance**

Answer
Answer

Hi samjoshua,

 

Thank you for your response.

 

I checked that you have taken the exam AZ-900.

 

The reason why you are having issue with the transcript as only passed exams that will reflect on the transcript.

 

Once there is a passed exam, rest assured that you’ll be able to access it without any issues.

 

Thank you for your understanding.

 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.

 

Regards,

 

Marjorie_T
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info


Last updated July 23, 2020 Views 43 Applies to: