How to use work email for certifications

Thank you for contacting the Microsoft Community.

I know how important it is for you to schedule your exam and know how you can link your work email. I can definitely guide you with the process.

Please be advised that in scheduling an exam, the system will only allow you to use a personal/Microsoft account. You may use your personal email such as Gmail, Yahoo or create a new Outlook, Live or Hotmail account.

To schedule an exam, please follow these steps:

1. Go to browse all certifications page to find the exam you’d like to take, then click on the certification name.

2. On the certification detail pages, scroll to “Schedule exam” and click on the exam provider button.

3. When you click the schedule button, you may be prompted to sign into with your personal Microsoft account (MSA). If you don’t have one, you can create here.

4. Make sure your contact information is up to date on your certification profile and that your name matches the legal identification you’ll present at your scheduled exam appointment; if it doesn’t match, you won’t be able to take the exam. To learn how to update your legal name, visit Manage your certification profile. When your profile is complete, select “Save and continue” (or “Continue” if you’re verifying).

5. Any available discounts will be listed at the top of the page. In the box below, you can check your discount eligibility for other email addresses (e.g., your work email address; another personal email address). For more detailed information, visit Vouchers and redeeming discounts. Once your discounts are claimed, select “Schedule exam” to be redirected to your exam delivery provider.

   

6. Follow the on-screen steps to select a location, schedule your exam appointment, and complete payment (if applicable).

7. Once registered, your appointment will appear in your Learn profile under Certifications. You may refer to the image below: