Why can't I sign in to my Developer Program dashboard?

Hi Chester,

Thank you for contacting the Microsoft Community.

I understand the importance of having access to the Microsoft Developer account, and it's unfortunate that you've encountered this inconvenience. Allow me to direct you to the appropriate team that solves your concern.

This is to inform you that our scope of support is in line with inquiries and concerns related to, renewal/enrollment, MCT Software and Services, and LDC.

In order to better assist you, it is recommended to contact the Visual Studio Subscription team as they handle all concerns related to accessing and managing Visual Studio accounts with their benefits. Rest assured that they can provide you with additional information regarding this issue. Kindly coordinate with their support group through the link below:

Visual Studio Subscription Support - Visual Studio (microsoft.com) (please select your region to be routed to the correct group)

You may contact through phone, chat, or send an online request.

Your usual cooperation and understanding are appreciated.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Thank you,

Hi Chester,

I hope you're doing great.

This is to inform you that we've received numerous reports from other candidates who are facing error messages stating, "You don't currently qualify for a Microsoft 365 Developer Program sandbox subscription" during their sandbox setup. To provide further assistance, below are the recommended steps we advise them to take:

• If you're an active MCT with a Visual Studio Subscription, I recommend reaching out to Visual Studio Support. They specialize in addressing concerns regarding Visual Studio accounts and their associated benefits. You can submit an online request or contact them directly at 18007595474.
  

• Otherwise, if you don't have a Visual Studio Subscription and are only joining for free, please note that as per the recent announcement on this Microsoft 365 Developer Program - Microsoft 365 Developer Blog, registration for the M365 DEV Subscription is currently closed. This affects customers without a PAID & Active VSS. Any updates regarding when this will resume or when this feature will become available again will be announced on the above-mentioned blog.

With that being said, we recommend visiting the blog announcement regularly to stay updated on any changes.

Please be advised that the support team you've reached is Microsoft Certified Trainer which primarily handles inquiries related to MCT renewal/enrollment, benefits, and access to various platforms like the Learning Download Center and MCT Lounge.

I genuinely appreciate your kind understanding on this matter. Should you have other clarifications, please do not hesitate to let me know and I'll be happy to help you with it.

Otherwise, if this solves your problem, please indicate "yes" to the question, and the thread will automatically be closed and locked. In the event we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Thank you,

Hi Chester,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question. 

Thank you,