Hello Sam!
Thank you for contacting us here at Microsoft’s Community.
After doing some research, we found that there is another thread open regarding the same matter.
With that said, we will proceed with the closure of this Forum but please rest assured we will continue looking into the situation you are experiencing at the moment.
Note that once this thread has been closed and locked, you cannot reply over this channel.
Please reference that case with the following URL:
We are happy to give you the appropriate support with your case.
Best regards,