I have many user account associated with my mobile number, wanna retrieve/view full login details associated to my mobile number

Hi Team,

When I try to access microsoft account with mobile number, it says that there are many user IDs associated with the mobile number, When i try to view associated user name, its partly visible, not full fledged details are provided. How to get full fledge details and delete unnecessary/unused accounts. I lost my certification user account in this.

Regards,

Mahesh

Hello Mahesh!

Thank you for contacting us here at Microsoft’s Community.

After doing some research, we found that there is another thread open regarding the same matter.

With that said, we will proceed with the closure of this Forum but please rest assured we will continue looking into the situation you are experiencing at the moment.

Note that once this thread has been closed and locked, you cannot reply over this channel.

Please reference that case with the following URL:

 

 

We are happy to give you the appropriate support with your case.

Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Question Info


Last updated March 15, 2025 Views 102 Applies to: