Says 'There was an issue scheduling your exam ...... Contact Support' but the link has no contact details!!!!!!!!!!!!!!!

Says 'There was an issue scheduling your exam ...... Contact Support' but the link has no contact details!!!!!!!!!!!!!!!

Exam AZ-400. Scheduling this with Pearson Vue with a voucher from Microsoft Cloud Skills Challenge

URL: https://examregistration.microsoft.com/?locale=en-us&examcode=AZ-400&examname=Exam%20AZ-400:%20Designing%20and%20Implementing%20Microsoft%20DevOps%20Solutions&returnToLearningUrl=https%3A%2F%2Fdocs.microsoft.com%2Flearn%2Fcertifications%2Fexams%2Faz-400

( suport link goes to: https://learn.microsoft.com/en-us/certifications/help#contact-support )

Hi AWNet,

Thank you for contacting the Microsoft Community.

I apologize for the inconvenience you have experienced in scheduling your exam AZ-400 with the Microsoft Cloud Skills Challenge discount. Let me help by investigating this error and have a fix.

One possible reason you are receiving this error is due to the ongoing issue we have Certification Dashboard. Kindly visit this sticky post for updates.

Meanwhile, for us to investigate this error, kindly send us the complete PSR (Problem Steps Recorder) from the time you sign in until it shows the error page via private message along with the requested information.

For reference, you can visit this page: Microsoft Ignite | Cloud Skills Challenge

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Regards,

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Hi AWNet,


We haven’t received any update from you. This case will now be locked. If you need further assistance, please post a new question

  

Regards, 

Jammie_E
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info


Last updated January 30, 2023 Views 24 Applies to: